At Contentor, we aim for your complete satisfaction with every purchase made from our platform. We offer refunds on eligible products according to the following guidelines:
- Ebooks, Courses, and Articles:
- Refunds are available within 5 business days from the date of purchase.
- To be eligible for a refund, the product must be in its original condition and not used or downloaded extensively.
- Refunds may not be granted if substantial portions of the content have been accessed or consumption.
How to Request a Refund:
- To request a refund, please contact our customer support team at [insert contact information] with your order details and reason for the refund request.
- Our team will review your request and respond within [number of business days] with further instructions.
Exceptions:
- Certain products may not be eligible for refunds due to their nature. These may include but are not limited to personalized/customized content or services explicitly mentioned as non-refundable at the time of purchase.
Processing of Refunds:
- Refunds will be processed using the same method of payment used for the original purchase, unless otherwise specified.
- Please allow 5 business days for the refund to reflect in your account after approval.
Changes to Refund Policy:
- Contentor reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Contact Us:
- If you have any questions or concerns about our refund policy, please reach out to us at contentorebooks.com.
